Physiotherapy in Richmond, built around your recovery
Our physiotherapists combine a thorough assessment, hands-on treatment and a progressive exercise plan to help you move and feel better. We see sport and work injuries, post-operative recovery, chronic pain and specialized concerns such as pelvic floor and vestibular care. Direct billing is available for ICBC, WorkSafeBC, MSP and extended health.
Hands on assessment and a plan you can follow at home.
Physiotherapy Services
Orthopedic / Musculoskeletal Physiotherapy
Assessment and treatment for joint, muscle, tendon and ligament problems, from a stiff neck to a sore knee. Hands-on care is paired with an exercise plan you can follow at home.
Sports Physiotherapy
Care for athletes and active people, from weekend runners to competitive players. We treat the injury, look at how you move and help you plan your return to sport.
Injury Rehabilitation
A step-by-step plan to recover from sprains, strains and other injuries. Treatment is adjusted as you heal so you keep progressing toward your normal activities.
Post-Operative Rehabilitation
Guided recovery after surgery, working alongside your surgeon’s guidance. We help restore movement, strength and confidence at a pace that suits your healing.
Chronic Pain Rehabilitation
Care for pain that has lasted weeks or months. We look at what may be contributing and build gradual treatment and exercise that supports better function and everyday comfort.
ICBC / Motor Vehicle Physiotherapy
Treatment for injuries after a car accident, with direct billing to ICBC. You do not need a doctor’s referral to start. Bring your claim number and we coordinate the rest.
Workplace Injury Rehabilitation
Rehab for injuries that happen on the job, built around the physical demands of your work. Bring your claim number and we handle the billing and reports.
WCB Physiotherapy
Physiotherapy for WorkSafeBC claims, with a written treatment plan, regular progress reports and direct billing to WCB for approved visits.
Return-to-Work Rehabilitation
Graduated rehab that prepares you for the tasks of your job, with planning that supports your return to work alongside your case manager and employer.
Functional Rehabilitation
Treatment focused on the movements you need in daily life, such as lifting, climbing stairs, reaching and walking, so you can get back to what matters to you.
Specialized Physiotherapy
Pelvic Floor Physiotherapy
Private, one-on-one care for incontinence, pelvic pain, and prenatal and postpartum recovery, delivered by physiotherapists with pelvic health training.
TMJ / Jaw Physiotherapy
Assessment and treatment for jaw pain, clicking and tightness, and related headaches or neck tension. Care may include manual therapy, exercise and habit advice.
Vestibular Rehabilitation
Exercise-based care for dizziness, vertigo and balance problems linked to the inner ear or vestibular system, to help you move through daily life with more confidence.
Aquatic Therapy
Low-impact rehab in the Minoru Centre pool, well suited to early post-operative recovery, arthritis, or anyone who finds land-based exercise painful.
Post-Concussion Rehabilitation
Gradual, symptom-guided care after a concussion, which may include vestibular and neck treatment, balance work and a graded return to activity.
Neurological Rehabilitation
Rehab for movement and balance difficulties linked to conditions affecting the nervous system, focused on practical goals like walking and daily independence.
Balance & Fall Prevention
Assessment and training to improve balance, strength and walking confidence, which may help lower the risk of falls.
Sports Injury Rehabilitation
Targeted rehab for sport-related injuries such as ankle sprains, runner’s knee and shoulder strains, with sport-specific progressions to help you return to play.
Physiotherapy Techniques & Modalities
Techniques your physiotherapy practitioner may use within your visit. Each one has its own page explaining what it involves and who else at Vitality offers it.
- Balance & Gait Training
- Electrical Muscle Stimulation / NMES
- Heat / Cold Therapy
- IFC / Interferential Current
- IMS / Dry Needling
- Joint Mobilization
- Kinesiology / Athletic Taping
- Manual Therapy
- Myofascial Release
- Neuromuscular Re-education
- Shockwave Therapy
- Soft Tissue Therapy
- Stretching & Mobility
- TENS
- Therapeutic Exercise
- Therapeutic Ultrasound
- Trigger Point Therapy
Meet our physiotherapists.
What happens at my first physiotherapy visit?
Your physiotherapist starts with your history, then assesses how you move, where it hurts and what may be contributing. You talk through the findings and your goals, receive hands-on treatment if it suits you, and leave with a plan and exercises for home. Initial visits are 45 minutes, or 60 minutes for more complex cases.
What should I wear and bring?
Wear comfortable clothing you can move in. Shorts help for a knee or hip concern, and a tank top helps for a shoulder or neck. Bring any imaging or test results, your insurance details and supportive footwear, and complete your online intake forms before you arrive.
How many sessions will I need?
It depends on your problem, how long you have had it and your goals. A recent sprain may settle sooner than a long-standing pain or recovery after surgery. Your physiotherapist gives you an estimate after your assessment and reviews it as you progress, so the plan changes when you do.
Do I need a referral, and do you direct bill?
No referral is needed. We direct bill ICBC, WorkSafeBC, MSP and extended health plans, so you pay only any remaining balance. Some extended health plans ask for a doctor’s note before they reimburse physiotherapy, so it is worth checking your policy first. Our coordinators are happy to help.
Will treatment hurt, and will I be sore afterwards?
Treatment is adjusted to your comfort, and you can ask your physiotherapist to change the pressure at any point. Some techniques, such as IMS or dry needling, can cause a brief cramp or twitch. You may feel sore for a day or two, and that should ease within a few days.
Can I combine physiotherapy with massage, chiropractic or acupuncture?
Yes. All five disciplines work under one roof from one shared file, so your practitioners can compare notes. Your physiotherapist may add IMS or shockwave within your visit, and can coordinate with your RMT, chiropractor, acupuncturist or kinesiologist so each part of your care supports the others.
Direct billing, so you pay less at the desk.
We bill ICBC, WorkSafeBC, MSP and most extended health plans directly, including Pacific Blue Cross, Sun Life, Manulife, Canada Life and Green Shield. Bring your policy details to your first visit and we handle the rest. How direct billing works